SDR / Inside Sales Manager
Who is Defined.ai? Well, from a technical point of view, we leverage the power of a global crowd to provide some of the world’s biggest companies with the high-quality data they need to power their artificial intelligence. We’re instrumental to the progression and development of artificial intelligence and we couldn’t be prouder or more inspired to be involved in an industry that is changing the world.
From a personal point of view, we’re a group of big thinkers, high achievers and creative problem solvers. We bond over our shared love of software engineering, data science, and strong coffee. We like online gaming, running marathons, and team drinks. We celebrate authenticity and diversity and we’re invested in what we do. Our mission? World domination, obviously!
What you'll do
You will be building a world class, global Sales Development organization and will be responsible for overseeing our rapidly scaling global team, coaching and training them to rapidly build pipelines for the sales team. You will need to demonstrate the ability to guide your team as well as be hands on to create and execute prospecting and demand generation plans, identify customer needs, demonstrate product knowledge, and help drive opportunities for sales. You will work with the senior sales and marketing leadership to determine your sales development plan against sales targets, driving measurable results that achieve and exceed revenue and growth goals. You are a strategic thinker, proven and empathic people leader, and energetic "do-er" with a strong bias to taking action
Responsibilities
Team Leadership:
- Recruit, hire, manage a team of Sales Development Representatives / Inside Sales
- Coach your team through mentorship and modelling of positive behaviours to deliver results.
- Build team culture, by keeping the team engaged, informed, and motivated
- Foster a competitive and collaborative team environment
- Develop and implement training programmes to ensure the team is equipped with the necessary skills and knowledge.
Lead Generation:
- Develop and execute effective lead generation strategies to drive pipeline growth.
- Analyse market trends and customer behaviour to identify new opportunities for lead generation.
- Collaborate with marketing teams to optimise inbound lead qualification processes.
Process and performance Analytics:
- Implement tool and process improvements.
- Develop and maintain KPIs and performance metrics for the SDR team, regularly reporting on key insights to leadership.
- Utilise data analytics to identify trends, opportunities, and areas for improvement, driving data-informed decision-making.
Requirements
- Proven experience (+5 years) managing a team of Sales Development/Inside Sales Reps, ideally in a SaaS B2B environment.
- Proven experience in a scale-up fast growing company
- Strong leadership skills with the ability to inspire and motivate a team.
- Demonstrated ability to work cross-functionally with sales and marketing & product marketing teams to achieve results and drive continuous improvement in performance and processes.
- In-depth understanding of SDR best practices, sales processes and tools.
- Experience using Salesforce CRM, Microsoft Excel & LinkedIn
- A motivated self-starter who consistently demonstrates an enthusiastic, never give up attitude
- An ability to demonstrate a strong understanding of business processes and practices, while constantly challenging the status quo and impementing improvements where necessary
- Excellent communication skills with an ability to build rapport at all levels of an organisation
- Experience using reports & tools to maximise team performance
- Knowledge in AI/ML is a nice have
Benefits
You spend a lot of your time at work, so it should be challenging, fun and interesting. At Defined.ai it will be all of those things and more. Here’s what we offer:
- Flexible working schedule and hybrid model. We know comfort can boost creativity and performance, so you can manage your schedule and work both from one of our modern office spaces or home.
- Excellent career development opportunities in a high growth company. With us, you can accomplish your career goals and follow a well-described career path with the support of your supervisor.
- Culture of feedback and continuous improvement. AI is a fast-paced area, so we keep track of tech trends, and we always ask for feedback.
- An international and diverse team. We have more than 30 nationalities at our 3 locations, and we provide language classes.
- Continuous training opportunities. You can choose from many options: leveraging hand-on workshops, unlimited access to Udemy and formal development opportunities.
- We love to have fun together. We joke a lot, and we can't imagine work without fun activities – we already surfed, raced carts and played soccer together.
About Us
Defined.ai offers a platform with multiple data delivery options that leverages machine learning technology and human intelligence to deliver quality-guaranteed training data for AI systems. The platform offers self-service and fully customizable solutions that deliver high-quality project-specific training data, enabling AI products reach market quicker. It is this business model that has allowed Defined.ai to raise a total of $63.6M in funding over 4 rounds. Our value proposition is quality, privacy, speed and scale, covering more than 50 different languages. With strong expertise in speech and natural language processing technologies, we have been serving AI companies and Fortune 500 companies since day one. Defined.ai was founded in Seattle and has offices in Lisbon and Porto.
Privacy Notice: https://defined.ai/dataset/privacy-notice-career