We are a diverse, collaborative, and high-performing team - and we're always on the lookout for more people to join us!

Description
 

Defined.ai is a leading provider of high-quality, ethically sourced data for Artificial Intelligence (AI) and Machine Learning (ML) model training. We host the world's largest AI marketplace and offer end-to-end services to help companies accelerate their AI solutions. Backed by significant funding and recognized globally for our commitment to ethical AI, we operate in a fast-paced, innovative environment with offices in Seattle and Lisbon.

Who are we looking for?

We are looking for a Data Solutions Specialist to help customers and internal teams navigate our growing data marketplace and identify the right datasets to meet customer requirements. The Data Solutions Specialist will serve as a subject-matter expert on Defined.ai's off-the-shelf and partner dataset portfolio. You will work closely with Presales, Partnerships, Operations, and other internal teams to understand customer requirements, identify relevant datasets, gather additional information from data partners, and support opportunities from initial discovery through delivery.
This is a highly cross-functional individual contributor role that combines data research, solution development, partner communication, and project coordination.
The ideal candidate is naturally curious about data, highly organized, comfortable communicating with external partners, and able to translate customer requirements into practical dataset recommendations.

Department: Presales / Procurement

Requirements:

• 3+ years of experience in data, technology, operations, solutions, research, business analysis, partnerships, or a related field.
• Strong analytical and research skills with the ability to evaluate information from multiple sources.
• Excellent organizational skills and attention to detail.
• Strong written and verbal communication skills.
• Fluency in English.
• Comfortable communicating with external partners and internal stakeholders.
• Ability to understand customer requirements and translate them into actionable dataset recommendations.
• Experience working with CRM systems and maintaining accurate records.
• Ability to manage multiple opportunities, requests, and priorities simultaneously.
• Comfortable working in a fast-paced, cross-functional environment

Nice-to-have: 

• Experience working with AI, machine learning, data marketplaces, datasets, data licensing, or data services.
• Familiarity with data modalities such as audio, speech, image, video, text, or multimodal datasets.
• Experience in a presales, solutions, data operations, partnerships, or data product environment.
• Experience working with data suppliers, vendors, or external partners.
• Familiarity with data specifications, metadata, licensing requirements, or data quality concepts.
• Experience supporting RFPs, RFIs, proposals, or customer solution development.

What you'll do:

Data Marketplace & Dataset Expertise

• Develop and maintain a strong understanding of Defined.ai's off-the-shelf and partner dataset marketplace.
• Research and identify datasets that align with customer requirements, including considerations such as modality, language, geography, volume, quality, metadata, licensing, and other technical specifications.
• Make recommendations to Presales and other internal stakeholders regarding the most appropriate datasets for customer opportunities.
• Evaluate and compare datasets based on customer requirements and identify potential gaps or limitations.
• Maintain familiarity with new datasets as they become available and ensure relevant information is captured internally.
• Help identify opportunities to expand or improve the available dataset portfolio based on recurring customer requirements.

Partner Communication & Data Qualification

• Communicate directly with data partners as needed to obtain additional information about existing datasets.
• Follow up with partners regarding dataset specifications, availability, licensing, pricing, quality, geographic coverage, and other requirements.
• Support the qualification and evaluation of new datasets and partner data offerings.
• Document partner responses and ensure important dataset information is available to internal stakeholders.
• Build effective working relationships with partners while coordinating closely with the Partnerships team.

Presales & Customer Opportunity Support

• Partner with Presales/Solutions teams to understand customer data requirements and identify appropriate datasets.
• Support RFPs, RFIs, proposals, and customer opportunities by providing accurate dataset information and recommendations.
• Help translate customer requirements into specific dataset searches and recommendations.
• Work with Presales teams to identify alternative datasets when an initial option does not fully meet customer requirements.
• Support internal teams in responding to customer questions regarding available data.

Cross-Functional Coordination

• Coordinate with Presales, Partnerships, Operations, and other stakeholders during presales and post-sales activities involving partner datasets.
• Help ensure that relevant dataset information is communicated accurately from opportunity development through project execution.
• Support handoffs between commercial, solutions, partnership, and operational teams.
• Track outstanding questions, actions, and dependencies related to partner datasets and customer opportunities.

CRM & Data Management

• Maintain accurate records of partner communications and dataset information within the company's CRM and other internal systems.
• Document partner responses, dataset updates, availability, and other relevant information.
• Ensure information gathered during customer opportunities and partner discussions is captured for future use.
• Help maintain accurate and up-to-date marketplace information so internal teams can efficiently identify available data.

What Success Looks Like

In this role, success means becoming a trusted internal resource for understanding what data we have, what data our partners can provide, and which datasets best match a customer's requirements.
You will help make our marketplace easier to navigate, improve the quality and completeness of our dataset information, accelerate presales opportunities, and ensure smooth coordination between our commercial, partnership, and operational teams.


Skills & Competencies

• Data Curiosity: Enjoys learning about datasets, their characteristics, and potential applications.
• Analytical Thinking: Can assess customer requirements and determine which data options are most relevant.
• Communication: Can clearly communicate with both technical and non-technical stakeholders.
• Partner Management: Comfortable asking the right questions and following up with external partners.
• Organization: Able to track multiple requests, conversations, and dependencies without losing details.
• Problem Solving: Can identify gaps and develop alternative approaches when an available dataset does not fully meet requirements.
• Collaboration: Works effectively across Presales, Partnerships, Operations, and other teams.
• Ownership: Takes responsibility for keeping information accurate and ensuring requests move forward.

 

Benefits 
You spend a lot of your time at work, so it should be challenging, fun and interesting. At Defined.ai it will be all of those things and more. Here’s what we offer: 

• Flexible working schedule and hybrid model. We know comfort can boost creativity and performance, so you can manage your schedule and work both from one of our modern office spaces or home. 

• Excellent career development opportunities in a high growth company. With us, you can accomplish your career goals and follow a well-described career path with the support of your supervisor. 

• Culture of feedback and continuous improvement. AI is a fast-paced area, so we keep track of tech trends, and we always ask for feedback. 

• An international and diverse team. We have more than 23 nationalities at our 3 locations, 
  and we provide language classes. 

• Continuous training opportunities. You can choose from many options: leveraging hand-on workshops, unlimited access to Coursera and formal development opportunities. 

• We love to foster a great office vibe. We believe that a comfortable environment makes 
  a difference, so we provide daily breakfast and lunch, weekly happy hours to unwind,
  extra time-off, and even in-office massages to keep you relaxed and energized. 

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